COVID19 - UPDATE

Dear Lindos View Guests,

Last year we were all hoping for a safer and brighter 2021. The worldwide situation might not have changed as we all expected. However, Lindos View will be opening its door and functioning in the best possible and safe way from the day that the Greek government allows traveling to Greece

As we welcome you back to Lindos View Hotel, we are committed to providing you with a safe environment that aligns with expert protocols for working to defeat COVID-19.

 Hotel staff

  • All our staff members are aware and trained through seminars of how the Covid-19 virus is transmitted and able to provide information to our guests.
  • All our staff members will perform a rapid test once a week

 Reception desk /check-in and check-out

  • Credit or debit cards are recommended for payment of hotel costs (cash will be accepted in only exceptional cases).
  • All key cards will be disinfected.
  • Mandatory extension of duration of check-out and check-in times between stays (check out by 11am and check in from 3pm) so that rooms can be thoroughly cleaned and disinfected and aired out through natural ventilation.
  • Signage and floor markings will be used to remind customers to keep their distance from one another.

 Cleaning, disinfection, housekeeping (rooms and public areas)

  • We will reinforce our sanitation services in all public areas.
  • We will pay special attention to cleaning “high-frequency touch points” such as door handles and elevator knobs.
  • Meticulous cleaning and very good room ventilation will take place between stays of our guests.
  • The daily cleaning service as well TV and air conditioner controls will have disposable covers.
  • The doors and windows of all rooms will be opened daily for natural ventilation.

Food services – Kitchens

  • All kitchens in our hotel are following Hazard Analysis Critical Control Points (HACCP), an internationally recognized method of identifying and managing food safety related risk.

 Food services – Restaurant (a la carte, buffet,) and bar (indoor)

  • One customer per two square meters is allowed in the indoor and outdoor spaces of restaurant, cafe and bar.
  • All restaurant and bar managers will implement social distancing through table spacing and guest seating.
  • The maximum number of customers per table is six people. There is no limit in the case of a family with minors.
  • Disinfection of tables, counters, surfaces etc., after each use and regular airing of the outlets.
  • During the meals at the Restaurants guests are obliged to wear a face mask
  • Hand sanitizers will be available next to the buffet
  • It is highly recommended that children should be supervised in buffet area
  • Signage and floor markings will be used to remind customers to keep their distance from one another.

 Playgrounds

  • Overcrowding will be avoided and social distancing rules will be applied.

 Swimming pools and other recreational water facilities

  • Only outdoor swimming pools in hotels are allowed to operate, according to the current legal framework (number of bathers: the crowding density in hotel pools is calculated with an index of 5 square meters of water surface per person).
  • Physical distancing:

– The layout of seats on swimming pool decks (sunbeds, chairs, sun loungers, etc.) will be such so that the distance between the ends of the seats of two people under two different umbrellas be at least 2 meters in each direction.

– All seats, tables, price lists and any other items will be disinfected after a guest leaves and before used by another guest.

    Public areas (outdoor and indoor)

  • We recommend avoiding the use of elevators. There will be an installation of disinfectants at elevator entrances and recommendation for use upon entrance and exit. There will be a frequent cleaning of elevators especially on “high-frequency touch points” such as handles and knobs. The number of guests using the elevator will be limited to one each time (except families and couples).
  • Signage and floor markings will be used to remind customers to keep their distance from one another.
  • Installation of antiseptic solutions (fixed or non-fixed devices) will be placed in all public areas.
  • Hotel customers are not required to wear antibacterial face masks (unless of course they are ill/having a cold or belong to a vulnerable group) during their stay in our hotel.
  • Except from the restaurant

 

Action Plan in case of Covid-19 incident:

If a guest shows symptoms relating to COVID-19, the following procedure is followed:

  • The hotel’s health manager will contact the doctor and he will visit the suspected case for evaluation. If necessary, a COVID-19 test will be performed. 
  • The guest will be asked to remain in their room with the door closed, until the lab results are returned.
  • Patients, who show symptoms of respiratory infection, will receive a simple surgical mask and tissues immediately.
  • If the patient has a companion who wishes to stay and take care of them, they will be given a simple surgical mask and be advised to wash their hands every time they come in contact with the patient.
  • Members of staff are advised to avoid entering the patient’s room unless absolutely necessary, in which case a member of staff will be selected to deal exclusively with the patient. Used protective equipment is discarded in a covered waste bin and is not reused.
  • After discarding the protective equipment, staffs are required to wash their hands thoroughly. 
  • If the COVID-19 test returns positive, the case will be reported to the National Public Health Organization who will then provide further instructions.

 If an employee exhibits symptoms relating to COVID-19, the following procedure is followed:

  • The hotel’s health manager will contact the doctor and he will visit the suspected case for evaluation. If necessary, a COVID-19 test will be performed. 
  • The member of staff will be asked to remain in their house, in their room with the door closed, until the lab results are returned.
  • Patients who show symptoms of respiratory infection (cough, sneezing, runny nose), will receive a simple surgical mask and tissues immediately.
  • All surfaces and equipment that have come into contact with a patient are thoroughly cleaned.
  • If the COVID-19 test returns positive, the case will be reported to the National Public Health Organization who will then provide further instructions.

 Cleaning and Disinfecting a Patient’s Room

  • All surfaces that have come into contact with a patient are thoroughly cleaned.
  • Housekeeping staff are required to use a simple surgical mask and gloves. After removing their gloves, staff are required to wash their hands thoroughly

 

 Guests advised to:

Maintain social distancing at all the time.

Wash & disinfect your hands frequently.

Maintain good personal hygiene.

Change daily into clean clothes.

Avoid touching eyes, nose & mouth.

Cover your mouth & nose of you sneeze or cough.

Keep your hands & disinfected when you are in public areas.

In case you are not feeling well, stay in your room and call reception – doctor on call 24/7.

 

The safety and security of our guests and staff was always and will remain our highest priority.

Fully committed to your well-being, we are looking forward to welcoming you back!

 With Warm Regards,

The Management

Hotel services at this property may be limited or unavailable due to Coronavirus (COVID-19)